Sante, October 2002, I Hate Design Waste

 

Sante

october 2002

i hate design waste

How’s this? Groovy lounge leads to stainless, suspended staircase, down, down into what is actually called the moat room. It’s an exposed brick wrapped space with underlit water flowing around the perimeter. Your friend puts her purse down to pick up a menu. Four hundred dollars worth of Prada handbag takes a header into the drink and floats off into the distance, cell phone, credit cards and all. How was the food? Who cares. 

Mind you, the subtleties and magic of nearly everything design related in the world of eating and drinking are more important, and, just possibly, more powerful than ever. There’s so much to consider for an increasingly sophisticated and demanding public.

When someone grabs a new location in, say, France, they refurbish a bit, fix the bathroom tile and unlock the front door. Here we tend to gut the place and spend millions, so it had better be right.

Real sophistication can often mean less, better design. But it always means a successful use of space. Is every seat a good one? Can the staff actually make it through the room? Is an unfortunate part of the kitchen exposed every time the door swings open? Can your purse escape?

Flashy design, like press coverage or a well-known chef, is no more (or less!) than an opportunity to grab people’s attention and help to create a memorable experience. Then you, and the room, have to deliver something that will bring them back for more, not send them screaming into the night.

Design things I hate:

  • Weird knives that fall off the plate

  • Tables at the wrong height for the chair/banquette/stool onto which you’re plopped

  • So many hard surfaces that you can’t hear yourself think

  • Art so powerful it defines the room (if you don’t like it, you can’t go there)

  • Menu holders that weigh more than I do

  • Bathroom fixtures that you don’t know what to do with—it’s amusing the first time, but they usually break—and I hate watching someone washing their hands at the urinal

  • Places that don’t look like restaurants from the outside

  • A joint so over designed that I feel like I’m paying for it with every bite

  • Have I mentioned moats?

Design things I love:

  • Lighting that makes me look young and rested

  • Design I can examine if I want, or just feel, as in pleasant

  • A good sense of arrival

  • Glowing rows of booze

  • Comfortable chairs

  • A solid handful of flatware

  • Glassware that feels classic

  • Amusing accessories (that can be affordably replaced)

  • Pure cotton

  • Materials that age well with active use

Then there’s all that graphics stuff. You’d think with a brave new world of software (and plenty of out-of-work computer geeks), people would just revel in strong templates of good construction, creating menus we can read and inserts we can steal (can you believe people pay money to print menus without a restaurant name and a phone number?). Now that logo’d ashtrays are nearly extinct (and who really wants a matchbook filled with toothpicks?!) these other touches (give me a great pressed paper coaster!) are crucial, and fun.

Finally, ultimately and in the beginning, there is the food itself. We seem to be nearly recovered from what seemed like a Viagra-induced erection of food, sliced and fanned and silly-ed (a new verb) on the plate. Most meals, naturally presented, are really pretty beautiful, and deeply appealing. Which is what this design discussion is all about. A little visual stimulation, a pinch of emotional resonance, and a plate of satisfying food, in a place I’d like to sit.

Mind you, I’m happy to smile at the occasional umbrella in the occasional (ok, regular) funny drink.

 

Clark Wolf is a New York-based food and restaurant consultant hellbent on designing flatware people will like and dishware more about the chef and his/her food than the artist who crafted it....and he's under contract to do it.